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March 02, 2008

Comments

Matthew

While Sprint may arguably have the largest 3G foot print, until AWS is finially released by the US Government. Sprint honestly needs to make offerings such as this to even have a hope of stopping the hemmoraging of customers leaving their service. Sprint's customer service is notoriously bad, to put it mildly. For me to even remotely consider Sprint as a viable option the price would need to be a heck of a lot better. I would also agree T-Mobile's family plan offering is horrible. 199.99 isn't a bad deal but let's be honest, most family plans users with a family of 4 will have 1 or 2 users that use a large portion of the pool; charging 99 per addition is unduly excessive. I could understand a premium over the typical 10 per line such as 20 but 99 is out of line, not to mention out of touch with their consumer base.
Rather than unlimited plans, I'd much prefer unlimited feature bundles. People could then pick the voice plan that suits them better and add the bundle that works for them. I hate the fact that we have a family plan that has pooled minutes but with the exception of SMS all other services are still sold on a per line basis. If voice plans be pooled, SMS, data and other add-ons can also.

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